Pout Howe
Pout Howe
FAQs2021-02-19T16:08:17+00:00

FAQs

What is the cancellation policy?2021-02-10T12:14:34+00:00

In normal circumstances, if you have to cancel your booking, the deposit is non-returnable. If you cancel after paying the balance we will refund the balance if we are able to re-let the same period. If we cannot do this, we will refund half of the balance.

If we have to cancel your booking we will refund the deposit and any balance paid. Normal circumstances include any weather-related cancellations.

Cancellations due to Covid

If we are forced to cancel your booking because of Covid restrictions we will offer the opportunity to move your booking to a later date or, if you prefer, refund any deposit and balance paid. If you are forced to cancel your booking because of new restrictions we will do likewise.

If you cancel because of a member of your party tests positive or experiences symptoms we will refund the balance but not the deposit; you may however transfer the deposit to a later date.

Are pets allowed?2020-11-03T20:24:11+00:00

Yes, but dogs MUST be kept on leads and not allowed to run freely outside the house. The cottage is surrounded by sheep farming and it is imperative that we and our guests remain on good terms with the neighbouring farmer. There is a sheep dip 30 metres from the house, at the end of the drive. The farmer has the right to bring his sheep and dogs through the yard to use the dip, which happens two or three times a year.

Can I pitch a tent?2020-11-03T20:23:56+00:00

A small tent can be pitched on the grass in front of the house.

How do I get to Pout Howe?2021-02-18T10:08:08+00:00

Full travel directions and details on finding the house will be provided before your visit. The house is about 30 minutes drive from Kendal.  Click here to view Google Map.

I’ve booked, what should I take with me?2021-02-06T15:20:56+00:00

You will need to bring sheets, pillow cases, duvet covers, towels, washing up liquid, tea towels and toilet rolls. Duvets and blankets are provided for all the beds apart from the sofa bed, so if you would like to use that please bring your own duvet. Likewise, no duvet is provided for the travel cot.

For more information see the Pout Howe page.

The weather is bad, what should I do?2021-02-06T15:19:09+00:00

Embrace it! Rain is to be expected in the Lakes.

However, if snow or ice is forecast please park at the top of the hill, before reaching the second gate, unless you have a four wheel drive. The slope down to the house from the second gate is steep, so in snowy or icy conditions it can be difficult for a non-four wheel drive to get up the hill. More information will be provided with your booking details.

Is there a TV/internet at the house?2021-02-15T12:38:36+00:00

Wifi internet is available at the house for guests to use. However, there is no television and no reliable mobile phone reception, when not connected to wifi. There is a landline with answerphone, on which UK-only calls may be made. Please put £1 per 10 minutes in the honesty box.

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